Billing
Refund and Cancellation Policy
This policy explains how cancellations and refunds work for the community membership and the Institutional Program.
Last updated 9 September 2026
Community Membership
The £99 per month community membership can be cancelled at any time. There are no lock in periods. When you cancel, your access continues until the end of your current billing period and you will not be charged again.
Institutional Program
The £14,999.99 Institutional Program is a structured educational programme. Because programme material and access are provided on enrolment, refund eligibility depends on the stage of the programme. Please review your programme terms carefully before enrolling.
How To Request
To cancel or to ask about a refund, email us at [email protected] with your account details and we will respond promptly.
Questions About This Policy
Reach our team any time at [email protected].